Visitor Information

How to Be Part of the Healing Process

General Visiting Hours: 8 a.m. to 8 p.m., seven days a week
Patients and their families are at the heart of everything we do at UMC. In support of our long-standing mission to promote family-centered care, UMC now offers extended visiting hours and additional opportunities for patients to spend valuable time with their loved ones. Visitors play an essential role in the healing process, and we encourage family and friends to visit patients during their hospital stays.

Please review the detailed visitor guidelines below. If you have any questions during your visit, please don’t hesitate to ask our team members for assistance. We are always here to help!

General Guidelines

  • Most patients may have up to two visitors at a time during general visiting hours, from 8 a.m. to 8 p.m. We ask all other visitors to relax in one of our comfortable waiting areas.
  • Visitors under the age of 14 must be accompanied and supervised by an adult (other than a patient) and may not be left unattended in waiting rooms or other public areas.
  • UMC may offer additional visitors and extended visiting hours for extenuating circumstances.
  • When providing direct patient care, our clinical team members may ask visitors to step out of the room for a brief time.
  • UMC may limit visitation based on the patient’s clinical status.
  • Please remember that masks are required in all patient care areas, including patient rooms. Masks are available at the welcome desks near the main entrance and UMC Children’s Hospital/Trauma Center entrance.
  • Please practice good hand hygiene, including always using hand sanitizer when entering and exiting a patient room.
  • Please cooperate with all directives from UMC staff when visiting.
  • Visitors must always wear their visitor badges during their visits.

Unit-Specific Guidelines:
Adult Emergency Department

  • One visitor may accompany the patient.

Labor & Delivery

  • 24-hour visitation is allowed for significant others.
  • One visitor at a time is allowed during active labor (two visitors total).
  • After the baby is delivered, two visitors are allowed in most cases during normal visiting hours.
  • Significant others must wear the provided blue wrist bands at all times.
  • During flu season, visitors must be at least 10 years old to visit patients in this area of the hospital.

Neonatal Intensive Care Unit

  • One parent or legal guardian may visit at a time.

Adult Intensive Care Units

  • One visitor will be allowed at a time during normal visiting hours.

General Pediatrics and Pediatric Intensive Care Unit

  • Two visitors are allowed at a time during general visiting hours, and one parent or guardian may stay overnight.
  • During flu season, visitors must be at least 10 years old to visit patients in this area of the hospital.

View the Patients & Visitors Guide

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